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Terms & Conditions

Welcome to the Fleur Wood eBoutique. Please read through our terms and conditions carefully before placing your order. By visiting this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding how we manage information provided by you.

Faulty Goods
We will happily refund or exchange faulty goods in accordance with the relevant legislation. Proof of purchase must be provided.

Change Your Mind
If you have changed your mind we will happily issue you a Credit Note subject to the following conditions:

- Goods must be returned within 10 days of date of invoice
- No return or exchange on sale items
- No return or exchange on accessories
- Goods must be in original condition, must be unworn and not soiled or damaged.

Credit Notes

- Valid for 6 months from issue date
- Not Redeemable for cash
- Credit notes should be treated as cash if lost cannot be replaced

Gift Voucher
- Redeemable for goods at any Fleur Wood store
- Valid for 6 months from issue date
- Not redeemable for cash
- Gift vouchers should be treated as cash if lost cannot be replaced

Online Gift Voucher
- Redeemable for goods only purchased online through www.fleurwood.com
- Valid for 6 months from issue date
- Not redeemable for cash
- Gift vouchers should be treated as cash if lost cannot be replaced

Contact
For any enquirires please contact us:

Fleur Wood

Tel: 61-2 9282 9511
Email: info@fleurwood.com